Terms of Service

By creating an account, signing a document, or otherwise using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

You represent that you are at least 18 years of age and have the legal capacity to enter into binding contracts. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2.1 Legal Validity

Our electronic signature services are designed to comply with applicable electronic signature laws, including but not limited to:

• ESIGN Act — Electronic Signatures in Global and National Commerce Act (15 U.S.C. § 7001 et seq.)
• UETA — Uniform Electronic Transactions Act (as adopted by individual U.S. states)
• eIDAS Regulation — EU Regulation No. 910/2014 on electronic identification and trust services

Under these laws, electronic signatures have the same legal effect as handwritten signatures when the parties consent to conduct transactions electronically.

2.2 User Consent

Before signing any document electronically through our Services, you will be presented with an Electronic Signature Disclosure that explains your rights and the legal effect of your electronic signature. By accepting this disclosure and signing electronically, you:

• Consent to use electronic signatures for the transaction
• Acknowledge that your electronic signature is legally binding
• Confirm you have the technical capability to receive and retain electronic records
• Agree to receive electronic communications related to the signed documents

2.3 Right to Paper Copies

You have the right to request a paper copy of any document you sign electronically. To obtain a paper copy, contact the document sender or our support team. Fees may apply for paper copies.

2.4 Withdrawal of Consent

You may withdraw your consent to receive electronic records at any time by contacting the document sender. However, withdrawal of consent will not affect the legal validity of documents already signed electronically.

To access certain features of the Services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Notify us immediately of any unauthorized access to your account
• Accept responsibility for all activities that occur under your account

You agree not to use the Services to:

• Violate any applicable law, regulation, or third-party rights
• Upload, transmit, or distribute any content that is illegal, harmful, threatening, defamatory, or otherwise objectionable
• Forge signatures, impersonate others, or commit fraud
• Interfere with or disrupt the integrity or performance of the Services
• Attempt to gain unauthorized access to any portion of the Services
• Use the Services for any purpose other than legitimate document signing and management

For compliance and security purposes, we maintain detailed audit trails for all signing activities. This includes:

• Timestamps for all actions (viewing, signing, downloading)
• IP addresses and browser/device information
• Email addresses and names of signers
• Cryptographic hashes of documents for integrity verification
• Consent acceptance records

Audit trail data is encrypted and retained in accordance with applicable legal requirements and our data retention policies.

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Compliance with applicable data protection regulations

The Services and all associated intellectual property rights are owned by DocVanta. You are granted a limited, non-exclusive, non-transferable license to use the Services in accordance with these Terms.

You retain ownership of all content you upload to the Services. By uploading content, you grant us a limited license to process, store, and transmit that content solely for the purpose of providing the Services.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE DO NOT PROVIDE LEGAL ADVICE, AND YOU SHOULD CONSULT WITH A QUALIFIED ATTORNEY FOR LEGAL QUESTIONS.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL DOCVANTA, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

You agree to indemnify, defend, and hold harmless DocVanta and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your violation of any third-party rights.

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the changes taking effect. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the modified Terms.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

If you have any questions about these Terms or our Services, please contact us: